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A VPN is an essential component of IT security, whether you’re just starting a business or are already up and running. Most business interactions and transactions happen online and VPN

Lee Jennings

QPC

QPC are your Contact Centre experts delivering bespoke solutions and best in breed technology to ensure your success

Reducing Contact Centre Attrition: 10 Effective Tips

Call centre role in customer experience

Migrating to a cloud contact centre platform

Tracxion

Multimedia Customers, Agents, or Both?

New Calabrio WFM, November update

New items in February

What’s New In June – part 1

Contact Centre Home Working – Managing and Training

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QPC delivers innovative services and solutions that make Contact Centres a whole lot better. We work with you to solve problems so you can deliver your customer service goals!

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Managing complex environments

Cloud migration

Improving operational performance

Agent productivity and efficiency

Improve customer experience

Call Deflection