Jo's Blog, The Agent, WFM

New items in February

Jo takes us through the new features in New Calabrio WFM.

Hi everyone!

There are some nifty new features to make life easier for Schedulers and Agents in this months video.

Grab a coffee and join me

Jo Kirman

QPC

QPC are your Contact Centre experts delivering bespoke solutions and best in breed technology to ensure your success

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New items in February

Jo Kirman

QPC

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Reducing Contact Centre Attrition: 10 Effective Tips

Call centre role in customer experience

Migrating to a cloud contact centre platform

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