Your Contact Centre Experts

Better Data,
Better Decisions

We bring together the best solutions and services to solve your Contact Centre challenges.

Best of Breed Technology
Trusted Experience
Global Presence
Tangible ROI
Delivering Success

Raise your performance levels with technology, training and consultancy

We are Contact Centre experts and provide winning solutions for whatever need you may have. Whether you are large or small, we help you work smarter, reduce costs and be even better.

Why QPC

Listen Everywhere. See Everything..

  • Managing complex environments
  • Improving operational performance
  • Improving customer experience
ROI in year 1
0 %
AHT Reduction
0 %

Intelligent Customer Experience Management

5/5
Learn More
1.2m+

Agents
Worldwide

1800+

Successful
Projects

Why Choose QPC

Over 30+ years of Contact Centre experience

We know you are challenged with delivering a successful Contact Centre whilst managing spend.

That’s why we’ve made it easier than ever to find and engage with the right industry expert helping you to build winning strategies and solutions with the right technology. 

  • Expertise & experience
  • Industry-leading partnerships
  • End to end support
Because You Need Tangible Solutions

We provide a comprehensive service

Consulting

Connecting solutions, innovation and transformation. Are you ready for the next step?

Training

Giving you the knowledge and expertise to make your Contact Centre better

Tailored Solutions

Enhance customer service, boost sales and streamline business processes

Success Management

Helping deliver on your key business imperatives

Loved By Our Customers

Client Testimonial

“We estimate that the overall benefit from reducing repeat contact is £400k per year.”
Senior Transformation Project Manager
“You have enabled us to glue two disparate call centres together and reduce our operating costs by about 5%.”
Head of Insight and Reporting
“In the past this would have taken a lot of analyst time. Now it’s instant. Previously we would be looking for problems but had no idea where to start. Now we have a view of the whole operation and can focus in quickly.”
Director of Operations
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Supercharge your Contact Centre
Contact Us

Take the next step in making your Contact Centre even better

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  • +44 870 242 1097
  • info-eu@qpc.com
Support
Offices

QPC delivers innovative services and solutions that make Contact Centres a whole lot better. We work with you to solve problems so you can deliver your customer service goals!

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