Meet the Team

My role is to keep our key partners and customers happy, introducing solutions which improve and enhance customer experience at every touchpoint with targeted insight.

I enjoy singing, photography, and exploring as much of the world as I can.

I like all music genres, anything upbeat, from country to jazz to classical.

I tend to favour non-mainstream films like the classic Italian film Cinema Paradiso.

I love reading, most recent read is “When all is said” by Anne Griffin.

With over 40 years in customer experience delivery, I’m proud to be part of a team driving positive change. As the Americas lead, I’m hands-on across the full customer journey - from sourcing and sales through to contracting, delivery, and strategic support. Building strong relationships with current and future clients is what drives me every day.

Outside of work, I’ve been a Buffalo Bills fan since 1971 and still going strong. I play golf (badly, but I keep up) and enjoy time with my family whenever I can.

I love 80s music most, with country and rock not far behind. I steer clear of horror, but I’m all in on action thrillers and series like Ted Lasso and FUBAR. I’m also a fan of cooking shows - I love to cook. When it comes to books, historical fiction is my go-to, but Atlas Shrugged tops the list as a must-read.

My role is all about support - in many forms and across many areas. I’m here to help wherever I can make a difference, whether that’s behind the scenes or right in the mix.

Outside of work, I enjoy the simple things: being outdoors, spending time with family and friends, and making my own bread (nothing beats the smell of a loaf straight from the oven).

Fleetwood Mac is always a go-to soundtrack, The Bridges of Madison County is a longtime favourite, and when it comes to books, it’s usually the one I’m reading right now that I love most.

As Group Managing Director, I focus on ensuring our team and technology deliver the highest quality interaction data to power game-changing customer experience (CX) solutions for our partners and customers. My role involves guiding our strategic direction, supporting innovation, and fostering a culture of excellence across the business

Staying active is important to me—I enjoy boxing and functional strength & conditioning gym work. I also like swimming, walking, and cycling. I take my health seriously and always strive to eat well. Beyond fitness, I have an active social life and regularly enjoy dining out with friends and family.

My musical tastes are broad and varied. My favourite film is The Usual Suspects. While I tend to be too impatient to sit down with a book, I enjoy listening to audiobooks, particularly non-fiction autobiographies.

With over 15 years at QPC, I bring a passion for customer-focused solution design and seamless project implementation. My current role is Technical Design Authority with a strong focus on Tracxion. I ensure robust solutions that bridge Sales and Projects, helping to deliver outcomes that are both smooth and profitable.

When I’m not at work, you’ll likely find me at a cricket match, night fishing, or enjoying time at the pub. I’m a long-suffering Aston Villa fan and love making memories on family adventures with my two children. My favourite band is Guns N’ Roses, I never get tired of Last of the Mohicans, and I’m a big fan of Shangani Patrol by John Wilcox.

As Finance Assistant/Admin Assistant, I’ve been with DTT for 45 years. I’m responsible for all payments, invoices, expenses, purchasing, debt collection and organising Christmas parties or any other event celebrations. I’ve taken on the role of Admin Assistant this year where I’m responsible for answering all emails, issuing quotations and processing orders.

I have 2 daughters and 3 young grandchildren who I spend a lot of time with. I love socialising, shopping, walking, reading and travel. My husband and I have built 3 houses and going to make it a 4th next year, which keeps us very busy.

My favourite music is a blend of modern pop with a touch of 80’s. My favourite books to read are intrigue and romance.

I’m a passionate advocate for Tracxion, with hands-on experience helping our clients use QPC solutions to solve real-world customer experience challenges. My ultimate goal is boosting engagement and driving sustainable results.

Outside of work, I’ve got an eclectic mix of passions. I love music, getting involved in sport, or following whatever unexpected path life throws my way, the more variety, the better.

You’ll find both Mozart’s Requiem and Muse’s The Resistance on my playlists. When Harry Met Sally is a forever favourite, and, for me The Count of Monte Cristo never gets old.

As the Lead Solutions Consultant, I stand at the crossroads of innovation and strategy. I thrive on crafting tailored solutions, guiding pre-sales journeys, and welcoming new clients into our ecosystem with clarity and confidence. My path began in South Africa, and three years ago, I brought my passion for problem-solving and people to the UK, where I continue to grow in this ever-evolving landscape.

When the laptop closes, my spirit opens to the world. I love to travel, wandering scenic trails, and uncovering the hidden gems of unfamiliar places. I believe every journey is a story waiting to be told.

My heart beats to the rhythm of 80s rock anthems. For movies, I enjoy gritty, quick-witted movies like Snatch and Lock, Stock and Two Smoking Barrels – anything with chaos with charisma!

With 4 decades in the IT industry and 10 years focusing on Customer Experience, my role as a Leader based in Abu Dhabi involves delivering services to the whole Middle East region. I focus on creating smooth, respectful, and reliable experiences for customers across the entire journey. From sourcing and sales to contracting, delivery and long-term support. Working across the Gulf region, I ensure that every interaction reflects the values of trust, clarity and efficiency. My priority is always to listen closely, solve challenges quickly and build lasting relationships with both clients and partners by aligning their needs with our strategic goals.

Outside of work, I value spending quality time with my family, as it helps me stay relaxed and recharged. I also enjoy watching sports like football and tennis, as well as documentaries whenever I have the time. These moments are a chance to both learn and unwind at the same time.

I like listening to Fairuz, Marsel Khalifah and Baleegh Hamdy, and 80’s Arab music. If I’m sitting down to watch anything, it’s usually Wheeler Dealers, Top Gear or a good DIY series. The last book I read was about the Future 😊I prefer to read article’s rather than books. But in general, throughout my life, History was the favourite subject to read about.

I’m the head of Product Development. I lead the development team to design and develop modern, secure software solutions for the enterprise. My role also covers strategic IT planning/design and ISO 27001 compliance.

I enjoy DIY projects around the home - big and small.

We have a close friendship circle and enjoy socialising, including caravan trips away and long dog walks. I love motorsports, especially F1 and Le Mans 24 hrs.

My all-time favourite band is Iron Maiden - but my music taste is very broad! I spend most of my time listening to music. I also enjoy going to the Isle of Wight festival.

Being a Project Manager means no two days are ever the same – and that’s exactly why I love it. From logistics and analytics to planning and risk assessment, with a bit of mediation thrown in, it’s a great mix of skills that keeps things interesting and rewarding.

When I’m not at my desk, you’ll usually find me outside: coastal walks (with foodie pit stops, of course), outdoor yoga sessions, or on the tennis court where I play a mean game.

Musically, I’m all about classic rock - Pink Floyd, Led Zeppelin - and 80s indie. Best concert ever? Live Aid - nothing else comes close. I love a good film like Stardust, and when it comes to books, I can’t get enough of all things ‘wordy’, like euphemisms, word origins and sassy quotations.

As a Technical Engineer at QPC, I provide support across our full product range, from troubleshooting technical issues and answering service questions to implementing solutions and installing new applications. I monitor networks and dashboard services, create clear documentation, and focus on keeping both systems and customer relationships running smoothly.

Outside of work, I’m always on the move - whether it’s swimming, running, walking, or playing badminton. I’m a big football fan too, both playing and going to matches whenever I can. I love exploring nature and discovering new places, especially while travelling.

When it’s time to wind down, I’m usually listening to R&B, watching The Shawshank Redemption, or diving back into the world of Harry Potter - a timeless favourite.