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The Agent, WFM

What’s New In May part 1

A VPN is an essential component of IT security, whether you’re just starting a business or are already up and running. Most business interactions and transactions happen online and VPN

Our Calabrio Teleopti WFM specialist guides you through what’s new this month, including changes to MyTime, Chat Bot, Web People and Reports.

Jo Kirman

QPC

QPC are your Contact Centre experts delivering bespoke solutions and best in breed technology to ensure your success

Reducing Contact Centre Attrition: 10 Effective Tips

Call centre role in customer experience

Migrating to a cloud contact centre platform

Tracxion

What’s New In May part 2

New items in February

DST and New Calabrio (formally Teleopti WFM) – What You Need to Know

Do You Have the Resource Management You Deserve?

Contact Centre Home Working – Recruitment and Guidelines

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What’s New In May part 1

Jo Kirman

QPC

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Reducing Contact Centre Attrition: 10 Effective Tips

Call centre role in customer experience

Migrating to a cloud contact centre platform

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