The Agent, WFM

What’s New In May part 1

A VPN is an essential component of IT security, whether you’re just starting a business or are already up and running. Most business interactions and transactions happen online and VPN

Our Calabrio Teleopti WFM specialist guides you through what’s new this month, including changes to MyTime, Chat Bot, Web People and Reports.

Jo Kirman

QPC

QPC are your Contact Centre experts delivering bespoke solutions and best in breed technology to ensure your success

Reducing Contact Centre Attrition: 10 Effective Tips

Call centre role in customer experience

Migrating to a cloud contact centre platform

Tracxion

Improving Customer Engagement – the challenges continues

What’s New in August 2021

What’s New in April

Exceptional Customer Service – When would you rave about it?

Does NPS really matter, or is there something better?

Sign up for our Newsletter

Support

Offices

QPC delivers innovative services and solutions that make Contact Centres a whole lot better. We work with you to solve problems so you can deliver your customer service goals!

Managing complex environments

Cloud migration

Improving operational performance

Agent productivity and efficiency

Improve customer experience

Call Deflection

What’s New In May part 1

Jo Kirman

QPC

Recent Posts

Reducing Contact Centre Attrition: 10 Effective Tips

Call centre role in customer experience

Migrating to a cloud contact centre platform

Categories

Archives

Follow Us