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What’s new in January?

A VPN is an essential component of IT security, whether you’re just starting a business or are already up and running. Most business interactions and transactions happen online and VPN

Happy New Year! In this month’s Calabrio Teleopti WFM new features video there is something for everyone!

Forecasting, Scheduling, Agent Requests and Intraday processes all make an appearance.

Jo Kirman

QPC

QPC are your Contact Centre experts delivering bespoke solutions and best in breed technology to ensure your success

Reducing Contact Centre Attrition: 10 Effective Tips

Call centre role in customer experience

Migrating to a cloud contact centre platform

Tracxion

Contact Centre Homeworking – The Agent’s Office at Home

Reducing Contact Centre Attrition: 10 Effective Tips

What’s New In June – part 1

Do you need a SWAT team in your contact centre?!

Aligning Agents, Automation and AI in the Contact Centre

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QPC delivers innovative services and solutions that make Contact Centres a whole lot better. We work with you to solve problems so you can deliver your customer service goals!

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Improving operational performance

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Improve customer experience

Call Deflection

What’s new in January?

Jo Kirman

QPC

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Reducing Contact Centre Attrition: 10 Effective Tips

Call centre role in customer experience

Migrating to a cloud contact centre platform

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Contact Centre Homeworking – The Agent’s Office at Home

Reducing Contact Centre Attrition: 10 Effective Tips

What’s New In June – part 1

Do you need a SWAT team in your contact centre?!

Aligning Agents, Automation and AI in the Contact Centre

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