New Calabrio (formally Teleopti) WFM – What’s new in June 2022
This month sees more development of the Web Schedules screen! Also new features to make Forecasting and setting up Meetings even easier!
11/07/2022
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This month sees more development of the Web Schedules screen! Also new features to make Forecasting and setting up Meetings even easier!
While the range of contact centre media channels has expanded to accommodate demand, the benefit to customers, agents, and organisations often remains unclear.
There is something for everyone this month! Forecasters, Schedulers and Intraday analysts will all have new features to use.
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