Tracxion is a powerful tool that can help contact centres run more efficiently and effectively
Align automation and AI with your overall business strategy for a more efficient and effective contact strategy that drives higher levels of customer experience and retention
We have something for everyone this month! Forecasters, Schedulers and Database Adminers will all benefit from these time saving new features.
Do you abide by DST and change your clocks in the night twice a year?!
There are lots of new features this month, especially for those of you who update users on your system and schedulers
Jo takes us through 4 new features, all in the Web Schedules screen, that will put more wind power behind your sails and they are not run of the mill!